Terms & Conditions

Our team of experts can create various types of reports tailored to meet your client’s requirements. These range from concise screening summaries, typically 2-3 pages long, to more comprehensive CPR court-ready reports.

Typically, our experts can produce short screening summaries within 3-4 weeks, though this timeline may vary based on workload. For full CPR-compliant reports, the process may take longer, generally spanning 6-12 weeks. Feel free to reach out to us for the current turnaround times for full CPR- compliant reports.

Before initiating a report, we can provide an estimate of fees, which will depend on factors such as the complexity of the case, volume of records, and timeframe involved. Additional work beyond the initial report will be billed at an hourly rate.

For further information, please contact our Office Manager on 01442 773573.

We are committed to maintaining regular communication with our clients throughout the process to ensure that reports are delivered within the agreed-upon timelines.

Your Rights

We are dedicated to safeguarding your privacy rights, which include:

  • Right to know how we use your personal data.
  • Right to receive a copy of all your personal information we handle.
  • Right to correct any inaccurate data or add missing details.
  • Right to have your personal data.
  • Right to limit the processing of your personal data erased.
  • Right to object to processing based on our legitimate interests.

We process personal data of individuals seeking legal advice or involved in legal disputes, including witnesses and related parties. This data may include names, contact details, financial information, health details, and demographic information. Typically, this information is provided by the instructing party, often a solicitor.

We process this data under our legitimate interests as expert witnesses, necessary for providing expert advice. For sensitive data (e.g., health records), we rely on legal claims as a basis for processing, in addition to our legitimate interests.

In many cases, individuals consent to their data being transferred to us. If consent is given, it can be withdrawn at any time by notifying us.

Privacy Notice

Clinical Witness Experts offer expert witness services from our location at 68 High Street, Tring, HP23 4AG. This notice explains how we handle your personal information as a data controller, in line with the General Data Protection Regulation (GDPR). Our ICO registration number is ZB617532.

If you have any questions or requests regarding your personal information, please email us at info@clinicalwitnessreports.co.uk.

Additional Personal Data

We also handle personal data as part of our legitimate business operations, including:

  • Invoices and receipts
  • Financial records such as accounts, VAT, and tax returns
  • Insurance documents

As an employer, we process personal data related to our employees’ contracts, which may include:

  • Names, addresses, and contact details
  • Pay and banking information, pay slips
  • CV’s, employment contracts, references, and performance appraisals

Additionally, we maintain a client relationship management system. Any personal data stored in this system is managed in accordance with the data subject’s consent, which can be withdrawn at any time by contacting Clinical Witness Reports.

Who Do We Share Personal Data With?

Internally, we share personal data strictly on a need-to-know basis. Sensitive data and electronic personnel files are encrypted and access is restricted. Hard copies of sensitive data are securely stored with limited access.

Externally, we only share personal data with:

  1. Those who have instructed us as an expert witness.
  2. Outsourced service providers, such as associates, photocopying companies, and digital dictation services, under GDPR-compliant contracts.
  3. HMRC and the VAT Commissioner, as required.
  4. Others under a court order.

Retention Period

In legal matters, personal data is kept for six years to fulfill our professional indemnity obligations. If retention isn’t required, data is disposed of at the case’s conclusion. Administrative data is stored for up to six years, in the unlikely event of queries from HMRC and the VAT commissioner. Where it is not necessary to retain the data for six years, it is destroyed as soon as possible.

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